As part of a special series in Railway Age’s March 2021 issue, 11 North American railroad CEOs address the daunting challenges the freight rail industry faces as the 21st century enters its third decade—from operations and technology to marketing and growth. Here, JJ Ruest, President and CEO of Canadian National Railway Company, covers delivering a seamless experience for the whole supply chain. He points that even if our beginnings date back to the Industrial Revolution, CN has always been at the forefront of innovation, the main agent of change for our company. We were the first North American railroad to use diesel engines in mainline service and we invented remote-operated locomotives, to name just two examples. CN also pioneered a revolutionary model for railroading, Precision Scheduled Railroading (PSR), which has become the standard for the industry. Now, CN is moving from PSR toward Digitalized Scheduled Railroading (DSR) to create more operational efficiency and more value for our customers and their supply chains. The freight and logistics industry has undergone a major transformation in the way goods are transported.
Improving Customer Supply Chain Visibility, December 9, 2021, www.railwayge.com