Railroads would like shippers to communicate when their import loads idle excessively, and while shippers are willing to share that information, messages often don’t get to the right people because the right relationships don’t exist, market players say. There is strong communication between domestic intermodal shippers and railroads through partnerships with companies such as Hub Group, J.B. Hunt Transport Services and Schneider National, but railroads say there is a breakdown sometimes in messaging on international intermodal business through ocean carriers. “We need to develop a relationship with ocean carriers and BCOs [beneficial cargo owners] to come up with…”

https://www.joc.com/article/railroads-seek-better-communication-shippers-cargo-movement_20240311.html